Shipping Policy

Last Updated: August 19, 2026

At LensRevive, we aim to process and deliver your orders as quickly and reliably as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Shipping Coverage

We currently ship orders within India.

Delivery availability may vary depending on the destination and the serviceability of the shipping address.

2. Order Processing

Orders are generally processed within 1–3 business days after they are successfully placed.

Orders may take longer to process during weekends, public holidays, promotional periods, or periods of unusually high order volume.

3. Delivery Time

Once your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on your location and the courier service.

Estimated delivery times are not guaranteed and may vary due to circumstances outside our reasonable control.

4. Shipping Charges

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the delivery location, order, promotions, or shipping method available at the time of purchase.

5. Order Tracking

Where tracking is available, tracking information may be provided after your order has been dispatched.

You can use the provided tracking information to monitor the status of your shipment.

6. Delivery Delays

Delivery may be delayed due to circumstances beyond our reasonable control, including:

• Weather conditions

• Public holidays

• Courier network disruptions

• Transportation delays

• Incorrect or incomplete delivery information

• Remote or difficult-to-service locations

• Unforeseen operational circumstances

If your order is significantly delayed, please contact us so we can assist with checking its status.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery information when placing an order.

LensRevive is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated shipping information provided by the customer.

8. Failed Delivery and Undelivered Orders

If a courier is unable to deliver an order because the recipient is unavailable, the address is incorrect, the order is refused, or delivery attempts are unsuccessful, the courier may return the package to us.

If an order is returned to us, please contact our support team at help@lensrevive.com for assistance.

Any reshipment or refund will be handled in accordance with the circumstances of the order and our applicable policies.

9. Damaged Packages

If your package appears damaged at the time of delivery, please document the condition of the package and contact us as soon as possible.

For products that arrive damaged or defective, please refer to our Return and Refund Policy.

10. Contact Us

If you have questions about shipping or the status of your order, please contact:

LensRevive
Email: help@lensrevive.com